Support
Stuck, or found something odd? Most answers are below, and the full guide is in Help.
Still stuck? Email support@silverlinefuture.com
When you write, include your app version (Settings → About), your iPhone model and iOS version, and what you tapped and what happened. Please don't send your records or an export.
Common questions
How do I log something?
Tap the round + on its row, or Log now inside the item. If you tapped by mistake, tap Undo within eight seconds.
I forgot to log it. Can I add an earlier date?
Yes. Open the item and tap Earlier. You can also edit or delete any date in its history.
Will it remind me?
Not by itself, and it never nags. lasttime.today is a record of when you last did something, not a to-do list. If you want a nudge, an item can add one reminder to Apple's Reminders app; that's off until you switch it on.
Where are my records kept?
On your iPhone, and in your own iCloud if you turn on iCloud sync. See Privacy.
How do I get my data out?
Tap the ••• button, then Your data, then Export. You get a zip with your records (as a spreadsheet file and a full backup), plus your photos, files and places. Restore from a backup file, in the same place, brings it back, even after you reinstall the app.
How do I start again?
Tap the ••• button, then Your data, then Erase all records. This can't be undone, so export first if you want a copy. Erase also turns iCloud sync off, so your other devices and the iCloud copy keep their records; Privacy explains how to delete the iCloud copy.
I reinstalled the app. How do I get my records back?
On the empty Home, tap Restore your records, then Restore from iCloud (if you had iCloud sync on) or choose a backup file you exported.
What is the Update available line on Home?
It appears when a newer version is out. Tap it to update, or Not now to hide it until the next version. To stop the check, turn off Check for updates in Settings → About.
The app says it couldn't save or load
Free some storage on your iPhone and try again. Your existing records are kept. Don't delete the app to fix it: deleting the app can delete its records.